Store Policies
Please take a moment to review our order processing and policy information.
Peace Lit Fam!
We practice the utmost care when handling your packages. All orders are packaged with your respect and Lit Soul in mind.
Unfortunately, we cannot guarantee the same safety and care once your package leaves us. However, please contact us immediately if there are any issues upon arrival. We will do our best to resolve any issues found during delivery.
The time we need to prepare an order for shipping does vary by product. We are committed to quality, so all products are made fresh during processing.
The minimum amount of time for any and all orders is seven business days.
We work diligently to process and fulfill orders as we receive them and are available via email contact@onelitsoul.com for any questions or concerns.
Estimated Shipping
International: Sorry, we do not offer international shipping at this time.
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North America: 3-5 business days
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We will do our best to meet these shipping estimates, but cannot guarantee them.
Actual delivery time will depend on your location and the shipping method you choose.
As a courtesy to all hardworking Mail Service Carriers, please allow up to 1-2 business days for tracking information to update.
Returns and Exchanges:
We do not accept returns or exchanges as products are of the health and skincare industry and not safe for this option.
However, please contact us if you have any problems with your order.
